Overview

Throughout these Terms of Service, “G-STAR®,” “we,” “us,” and “our” refer to G-STAR®. “You” and “your” refer to the customer, visitor, user, or person accessing the website or purchasing from the store.

These terms apply to website access, product browsing, account use where applicable, order placement, payment, shipping, returns, exchanges, and other store-related services provided through G-STAR®.

Acceptance of Terms

By using the G-STAR® website, creating an account, submitting information, or placing an order, you confirm that you have read, understood, and accepted these Terms of Service.

If you are using the website on behalf of another person or organization, you confirm that you have authority to accept these terms for that person or organization.

Online Store Terms

You may use the G-STAR® online store only for lawful shopping and personal use. You agree not to misuse the website, interfere with store operations, attempt unauthorized access, or use the website in a way that could harm G-STAR®, other customers, or the store experience.

You must provide accurate, current, and complete information when placing an order or contacting customer support.

Product Information

G-STAR® makes reasonable efforts to present product names, descriptions, colors, images, sizing, pricing, and availability clearly. However, product details may vary slightly due to screen settings, photography, production updates, fabric differences, or other display factors.

Product descriptions, images, and other website content are provided for general shopping guidance. Please review the product page carefully before placing an order.

Pricing and Availability

Product prices, promotions, discounts, and availability may change without notice. G-STAR® may correct pricing, product, or availability errors at any time, including after an order has been submitted.

If a product becomes unavailable, is listed incorrectly, or cannot be fulfilled, G-STAR® may cancel the affected item or order and provide the next available support step.

Orders and Payment

When you place an order with G-STAR®, you agree that the information you provide is accurate and that you are authorized to use the selected payment method.

Orders are subject to review and acceptance. G-STAR® may refuse, cancel, or limit an order if there is a payment issue, suspected fraud, inaccurate information, inventory error, pricing error, or other store-related concern.

Payment must be completed through the available checkout methods shown at the time of purchase. G-STAR® does not ask customers to send full payment details by email.

Shipping Policy Reference

Shipping details are explained in the G-STAR® Shipping Policy. The store’s shipping service includes Free Worldwide Shipping, subject to the shipping policy terms, order processing requirements, destination availability, and shipment details provided at checkout.

Please review your shipping address carefully before placing an order. Incorrect or incomplete shipping details may delay delivery or prevent successful shipment.

Return Policy Reference

Returns and exchanges are explained in the G-STAR® Return Policy. The store’s return service includes 30 Days Free Returns for eligible items, subject to the return window, item condition requirements, customer-service instructions, and other return policy terms.

Customers must contact customer service before sending any return. Returns sent without approved return instructions may not be accepted.

Account Information

If account features are available, you are responsible for keeping your account login details secure and for maintaining accurate account information.

You agree to notify G-STAR® if you believe your account has been used without permission. G-STAR® may suspend or restrict account access if suspicious, inaccurate, or abusive activity is detected.

Prohibited Uses

You agree not to use the G-STAR® website or services for any prohibited purpose, including but not limited to:

• Violating any applicable law or regulation.
• Submitting false, misleading, or incomplete information.
• Attempting to interfere with website security, checkout, payment, or store operations.
• Uploading or transmitting malicious code, spam, or harmful content.
• Scraping, copying, or using store content in an unauthorized way.
• Impersonating another person or using another customer’s information without permission.
• Using the website for fraudulent, abusive, or commercial resale activity without authorization.

Intellectual Property

The website content, including text, graphics, logos, images, product presentations, page layouts, and other materials, belongs to G-STAR® or its content providers and is protected by applicable intellectual property laws.

You may use the website for personal shopping purposes only. You may not copy, reproduce, distribute, modify, sell, or exploit any part of the website content without written permission from G-STAR®.

Third-Party Links and Tools

The G-STAR® website may include links, payment tools, apps, or features provided by third parties. These third-party services may have their own terms, privacy practices, and conditions.

G-STAR® is not responsible for third-party websites, tools, content, or services that are not controlled by G-STAR®. Please review third-party terms before using those services.

Disclaimer

The G-STAR® website and its content are provided for online shopping and informational use. While we aim to keep the website accurate and available, we do not promise that the website will always be uninterrupted, error-free, secure, or fully up to date.

To the fullest extent permitted by applicable law, G-STAR® disclaims warranties not expressly stated in these Terms of Service or other posted store policies.

Limitation of Liability

To the fullest extent permitted by applicable law, G-STAR® is not responsible for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, inability to use the website, purchase of products, delay, error, interruption, or reliance on store content.

Nothing in these Terms of Service is intended to limit any rights that cannot be limited under applicable law.

Changes to These Terms

G-STAR® may update, revise, or replace these Terms of Service from time to time. Updates will be reflected by the “Last updated” date near the top of this page.

Your continued use of the website after changes are posted means you accept the updated Terms of Service.

Contact Information

For questions about these Terms of Service, orders, shipping, returns, exchanges, product questions, or account help, contact G-STAR® customer support at [email protected].

To help us assist you faster, include your order number if your message is related to a purchase.